Privacy Policy of rss99

Last Updated: January 2026

1. Introduction

rss99 operates as Bangladesh's trusted online casino and sportsbook platform at rss99.onl. We understand that your privacy is fundamental, and we take our responsibility to protect your personal information very seriously. This Privacy Policy explains in clear terms how rss99 collects, processes, stores, and safeguards the data you share with us when you register an account, place bets, make deposits via bKash or Nagad, or otherwise interact with our services.

By accessing and using the rss99 platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your information as described herein. If you do not agree with any part of this policy, we recommend that you discontinue use of our services. This policy applies to all players from Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, Cox's Bazar, and every other city and district across Bangladesh.

2. Information We Collect

When you create and operate an account on rss99, we collect certain categories of personal data. This data is necessary for us to provide our services, verify your identity, process transactions, and comply with applicable legal obligations. The categories of data we collect include:

• Identity data: full name, date of birth, national identification number, and copies of government-issued identity documents required for KYC verification.
• Contact data: email address, mobile phone number, and residential address in Bangladesh.
• Financial data: bKash wallet number, Nagad account details, Rocket/Upay references, bank account information (Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank), and transaction histories for deposits and withdrawals.
• Technical data: IP address, device type, operating system, browser type and version, session duration, pages visited, betting patterns, and geolocation data.
• Usage and gaming data: game sessions, bet amounts, wagering activity, bonus usage, and responsible gaming settings including self-exclusion preferences and deposit limits.

We collect this information directly from you during registration and account use, automatically through cookies and tracking technologies when you browse our platform, and occasionally from trusted third-party identity verification and fraud prevention services.

3. How We Use Your Information

rss99 uses the personal data we collect for specific, legitimate purposes only. We do not process your data for any purpose beyond what is reasonably necessary to operate a safe, fair, and compliant gaming platform. Our primary uses of your data include:

• Account creation and management: setting up your player account, verifying identity, maintaining account security, and communicating important account updates.
• Transaction processing: facilitating deposits and withdrawals through bKash, Nagad, Rocket, Upay, Visa, and Mastercard, and maintaining accurate financial records.
• Service improvement: analysing usage patterns to enhance game offerings, site performance, mobile responsiveness, and overall user experience for Bangladeshi players.
• Marketing communications: sending promotional offers, bonus alerts, and news about new games or features — only where you have opted in to receive such communications.
• Fraud prevention and security: detecting, investigating, and preventing fraudulent activity, money laundering, and other illegal or abusive uses of the platform.
• Responsible gaming compliance: monitoring betting behaviour to identify potential problem gambling, and enforcing self-exclusion, deposit limits, and cooling-off periods requested by players.

4. Payment Data & Financial Information

Given the nature of online gambling, financial data is among the most sensitive information we handle. When you transact on rss99 using mobile financial services such as bKash, Nagad, or Rocket, or through cards such as Visa and Mastercard, we receive transaction references and confirmation data necessary to credit your account and process withdrawals accurately.

All financial records are retained for a minimum period required to satisfy anti-money laundering obligations and to handle any dispute resolution requests. Your transaction history is always accessible through your player account dashboard.

5. Sharing of Information

rss99 does not sell, rent, or trade your personal information to any third party for commercial purposes. However, we may share your data with trusted partners in the following limited circumstances:

• Payment processors and mobile financial service providers (bKash, Nagad, Rocket, Upay) solely for the purpose of completing your requested deposit or withdrawal transactions.
• KYC and identity verification service providers contracted to perform player identity checks, age verification, and fraud screening on our behalf.
• Technology and platform providers, including game studios such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi, who may receive anonymised session data to ensure game integrity and RTP compliance.
• Law enforcement agencies, regulatory authorities, or courts when we are legally required or compelled to disclose information to comply with applicable law or to protect the rights and safety of rss99 and its users.

In all cases where data is shared with third parties, we require those parties to maintain appropriate data security standards and to use your information only for the specific purpose for which it was shared.

6. Cookies and Tracking Technologies

rss99 uses cookies and similar tracking technologies to recognise you when you return to our platform, remember your preferences, and analyse how our site is used. The main types of cookies we use are:

• Essential cookies: required for the platform to function correctly, including session management, login state, and security tokens. These cannot be disabled without breaking core site functionality.
• Analytical cookies: help us understand player behaviour, popular game categories, peak usage times, and technical errors so we can continuously improve our service quality for users in Bangladesh.
• Preference cookies: store your language selection, display settings, and other customisation choices so your experience remains consistent across visits.

You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of rss99's games and account features. Continued use of our platform after being informed of our cookie use constitutes your acceptance of the practices described in this section.

7. Data Retention

rss99 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, to comply with our legal obligations, resolve disputes, and enforce our agreements. For active accounts, we retain all personal and transactional data for the duration of the account relationship. When an account is closed, we retain a minimum data set for a period of at least five (5) years to meet standard anti-money laundering and financial compliance requirements.

Marketing communications data is held only while you remain opted-in. If you withdraw your consent for marketing communications, your data will be removed from our marketing lists within a reasonable period. You may request deletion of non-essential data at any time by contacting our support team at [email protected].

8. Your Rights

As a registered player on rss99, you have the following rights regarding your personal data. We are committed to honouring these rights promptly and without undue delay:

• Right of access: you may request a copy of all personal data we hold about you at any time.
• Right to rectification: if any data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected.
• Right to erasure: subject to our legal obligations, you may request the deletion of your personal data when it is no longer necessary for the purpose for which it was collected.
• Right to restrict processing: you may request that we limit the way we use your data in certain circumstances, for example while a dispute is being investigated.
• Right to withdraw consent: where data processing is based on your consent (for example, marketing emails), you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to your withdrawal.

To exercise any of the above rights, please contact our support team at [email protected]. We aim to respond to all legitimate data rights requests within 30 days of receipt.

9. Security Measures

rss99 employs a range of technical and organisational security measures to protect your personal data against unauthorised access, accidentalloss, alteration, or disclosure. These measures include 256-bit SSL/TLS encryption for all data in transit, secure server infrastructure with restricted access controls, regular security audits and vulnerability assessments, two-factor authentication options for player accounts, and real-time fraud monitoring systems that flag suspicious activity patterns.

While we take all reasonable steps to protect your data, no online platform can guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights and freedoms, rss99 will notify affected players without undue delay and will take immediate remedial action to contain and resolve the breach.

10. Children's Privacy

rss99 is strictly an adult gambling platform. We do not knowingly collect, process, or retain any personal data from individuals under the age of 21. Our registration process includes mandatory age verification steps designed to prevent underage access to our services.

11. Third-Party Links

From time to time, our platform may reference or display content from third-party game providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These providers operate under their own privacy policies and data handling practices, which are independent of rss99's privacy obligations.

rss99 is not responsible for the privacy practices of any third-party providers. We encourage you to review the privacy policies of any third-party service you interact with, both inside and outside our platform.

12. Changes to This Privacy Policy

rss99 reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, applicable law, or operational requirements. When we make material changes, we will update the 'Last Updated' date displayed at the top of this page and, where appropriate, notify registered players via email or an in-platform notification.

Your continued use of the rss99 platform following the posting of any revised Privacy Policy constitutes your acceptance of those changes. We recommend that you review this page periodically to stay informed of how we are protecting your information.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way rss99 handles your personal data, our dedicated support team is available to assist you at any time.

Please allow up to 3 business days for a full response to privacy-related enquiries. For urgent account security matters, priority support is available around the clock.

Email: [email protected]